Customer Success, Virtual assistant / Data analysis, Data entry / Customer Success Exective
About
I am a highly motivated and results-driven Customer Success Executive with over 9 years of experience in providing exceptional customer service and driving customer satisfaction. Proven ability to build strong relationships with clients, understand their needs, and ensure their success by effectively resolving issues and exceeding expectations. I am skilled in managing a diverse portfolio of clients, and consistently achieving high renewal rates and revenue growth. Adept at collaborating cross-functionally with sales, marketing, and product teams to identify opportunities for upselling and cross-selling. Excellent communication and interpersonal skills, with a track record of effectively interacting with various stakeholders, including C-level executives. I am passionate about delivering personalized solutions and creating a positive customer experience that results in long-term loyalty and success.
Education
Post Graduate (Masters)
Experience
5 - 10 Yrs