Description
Tolani E HISTORY OF AVIS NIGERIA Our Value proposition mainly centers on who we are and what we do, because at Avis “We try harder” to make everything about car rentals as simple and transparent as possible; while providing excellent service and great value for money’. Our “Pioneer Spirit” philosophy means we put customer satisfaction first and that we constantly strive to find ways to improve both our products and services. OBJECTIVES Our business objectives are as follows: To carry out business as one of the major car rental and auto leasing companies in Nigeria, with a core competency in fleet management services.To provide quality and affordable products and services to our customers. Our management team believes that for a business to remain successful, it is necessary to be innovative and flexible, to accomodate varying customer needs. To this end, a timely response period and attention to any customer service is essential, for a car rental company to be successful in this sector To ensure a high level of accountability, the board has appointed credible personnel to the management team to ensure a high level of accountability and corporate governance The company has in place a ‘Management Accountability structure’ that assures on-going implementation and progress on critical issues and is properly placed to deliver innovative products and services. appropriate controls at both the Board and management levels are maintained to ensure the quality of products and services as well as compliance with all regulations. The company has maintained a small but focused technology savvy management team comprising of multi-skilled professionals with diverse experience and knowledge to drive and manage the affairs of the business.