Description
Business growth and customer experience strategist, and researcher. 7th-generation entrepreneur. Mentor to several business owners on social media strategy. I've advised several brands on how to acquire more customers, and how to maintain the customer relationships they've already earned. I typically help businesses with customer experience strategy, business growth strategy, customer service strategy, and marketing strategy. I have merged my professions as both a Medical Record Manager and a Social media manager. This merge has aided my public speaking skills. Said a recent client: "We run a speakers bureau and work with hundreds of first-rate speakers. And our experience with Jay re-set the bar." Key Strengths: • Innovative Marketing Strategy • Digital & Social Media Marketing • Content Development & Copywriting • Client Relationship Management • Data Analysis & Campaign Optimization • Cross-Functional Collaboration • Strong Communication Skills