Description
Tolani E - Welcome to Institute of Customer Service of Nigeria The Institute of Customer Service of Nigeria is the independent, professional membership body for customer service operators. Our main pu... rpose is to lead customer service performance and professionalism. We are a membership body with a community of members – private, public and third sectors The Institute of Customer Service of Nigeria as a professional body has trained several candidates who have distinguished themselves in effective and remarkable service delivery. The overall objective of the Institute is to help small businesses, big institutions and agencies deliver consistently remarkable customer service to their clients. Our Institute is governed by a board of professionals and works with other professional bodies and associations across the globe. Our membership is open to both individuals and cooperate bodies involved in or who desire to offer effective and efficient customer service to their clients or prospective clients. Our trainings are designed towards equipping our members with adequate knowledge required in order to meet the ever changing needs of customers.
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